Help centre
Frequently asked questions
Clear answers on quotes, documents, collection, and payment — plus support if you still need a hand.
Quick access
Jump to a topic
Filter the list below by the area you care about most.
Browse questions
Find your answer
Use the topic filters or open any question below.
Getting your car valued is simple:
- Enter your registration number
- Confirm vehicle details
- Get instant quote in seconds
- Book free collection if you accept
- Get a scrap car valuation before you decide
Our automated system uses real-time market data for accurate pricing.
Required documents:
- V5C logbook (registration document)
- Valid ID (driving licence or passport)
- MOT certificate (if applicable)
- Service history (optional but helpful)
We'll handle all DVLA paperwork for you during collection.
Yes, absolutely free:
- No hidden collection fees
- No transport charges
- No administration costs
- Available nationwide
We even collect from most locations including your home, work, or roadside.
Fast collection service:
- Same day collection available
- Usually within 24-48 hours
- Flexible time slots including weekends
- Emergency collections for urgent cases
- Arrange to scrap my car today when collection is available
Book online and choose your preferred collection time.
We understand plans change:
- Cancel anytime before collection
- No cancellation fees
- Easy rebooking if you change your mind
- Customer service team available to help
Your quote remains valid for a reasonable period.
If you think your car is worth more:
- Request a manual quote review
- Upload photos of your vehicle
- Provide additional details about condition
- Our experts will reassess within 24-48 hours
You can also provide your own estimated value for consideration.
No V5C? No problem:
- You can still get a quote and sell your car
- We'll help you inform DVLA properly
- May need additional ID verification
- Process might take slightly longer
- You can scrap my car UK-wide with the right documents
Apply for a replacement V5C from DVLA if you have time.
We buy virtually any car:
- Running or non-running vehicles
- MOT failures and accident damaged
- High mileage and old cars
- Flood damaged vehicles
- Commercial vans and motorcycles
- Any make, model, age, or condition
- Options for sell my non running car, sell my damaged car, or scrap my vehicle
Quick payment options:
- Bank transfer (same day)
- Cash on collection
- Cheque (if preferred)
- A clear payment process when you sell car for scrap
Payment confirmed before our driver leaves. No waiting around for funds to clear.
Yes, we can help:
- We'll contact your finance company
- Handle settlement figure negotiations
- Pay off your loan directly
- Give you any remaining balance
Just provide your finance company details when booking.
Support
Still need help?
Choose the channel that works best for you.
Phone support
Speak directly with our team.
+44 151 662 0170
Call usEmail support
Send a detailed question anytime.
admin@sellyourcar.info
Email usContact form
Share your details and we’ll get back to you.
sellyourcar.info/contact
Go to contact
Got your answers? Get your quote
Find out what your car is worth with an instant, no-obligation quote.
